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Volunteer role - Ad-Hoc Outreach Volunteer (Moving on Project) - West Midlands

Come join our volunteering team to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q3 by Best Companies as the 6th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal  system to seek justice and to secure convictions against their perpetrators.

We are looking for an Ad-hoc Outreach volunteer to help support service users to attend appointments in order for them to access other services. Tasks and skills will include:

  • Building rapport
  • Attending appointments with service users
  • Supporting them to access public transport either by accompanying them or supporting them to access it themselves
  • Providing support at the appointment, such as note taking if appropriate
  • Arranging an interpreter if necessary
  • Showing awareness of service users’ varying physical and mental well-being needs

Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.

This role requires maturity, and an ability to engage with female adults in a trauma informed way, while working alongside staff members to deliver the activities in line with agreed procedures and systems.

Volunteers need to:

  • Be at least 18 years old
  • Be female as this role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010
  • Be able to attend appointments across West Midlands
  • Be computer literate and have a good standard of spoken and written English
  • Be willing to have an enhanced DBS check
  • Have knowledge and understanding of human trafficking issues or willingness to learn
  • Have knowledge and understanding of mental health conditions or willingness to learn
  • Have an understanding of the importance of professional boundaries in the role
  • Maintain confidentiality

To apply please complete an application form and email it to volunteering@medaille-trust.org.uk 

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